Book a Repair & Track Your Device

Devices We Service

From cracked screens to complex motherboard issues — our technicians handle it all.

By booking a repair with Hashtag Electronics you agree that:

• You are the owner of the device or authorised to submit it for repair.
• Data: You are solely responsible for backing up all data before drop-off. We are not liable for loss of data, software, or settings during diagnosis or repair.
• Quotes: Initial quotes are estimates. Final cost may change if additional faults are found once work begins. Work requiring approval will not proceed without your consent.
• Parts & warranty: Genuine or high-quality compatible parts are used where available. Repair warranty (if offered) covers the specific repair performed, not pre-existing or unrelated faults.
• Beyond Economical Repair (B.E.R): If repair cost approaches or exceeds device value, we may recommend B.E.R status. You may collect the device unrepaired.
• Liquid / physical damage: Devices with liquid damage or severe physical trauma may have limited recoverability; success is not guaranteed.
• Uncollected devices: Devices not collected within 90 days of notification that they are ready (or of B.E.R / quote decline) may be recycled or disposed of in accordance with our e-waste policy, after reasonable attempts to contact you.
• Liability: Our liability is limited to the cost of the repair service paid. We are not liable for consequential loss, business interruption, or third-party claims arising from device downtime.

For questions contact +27 67 004 3586 or [email protected]. Johannesburg, South Africa.